Withdrawing Funds Back to Your Wallet
When you are ready to move winnings out, the withdrawal counter works through the same local rails as deposits — DuitNow, FPX, Touch 'n Go eWallet, Boost or GrabPay depending on what you used to fund the account. Submit the request, complete the identity check if prompted, and the amount moves toward your nominated account. We process withdrawal requests in the order
they arrive. If your account verification is already done, the step between request and processing is shorter. Check the withdrawal counter for the current minimum amount before you submit.
- Open the withdrawal counter — In your cikgu44 account, go to the cashier and select Withdrawal, then choose your preferred payout method.
- Enter the withdrawal amount — Type the amount you want to withdraw — at or above the minimum shown — and confirm your receiving account details are correct.
- Complete identity verification if prompted — If this is your first withdrawal or verification is pending, you will be asked to submit ID documents before the request proceeds.
- Track the status — Check the transaction history inside your account to see the current status of your withdrawal request.